Well-rounded Work Experience


There is work experience and there is resume-worthy work experience. The purpose of our practicum training component is to expose students to as many hotel areas as possible, in a relatively short period of time.

Only through the on-the-job training in all hotel departments do students understand their capability and the real world expectation.

Students are required to go through the prearranged placements or workshops covering all major hotel departments, everyday throughout the program.

  • Front Office
  • Human Resources
  • Receiving
  • Administration
  • Housekeeping
  • Guest Services/Concierge
  • Food & Beverage
  • Sales & Marketing
  • Information Systems
  • Accounting & Finance
  • Convention/Catering
  • Maintenance & Engineering

In the afternoons, they may bring what they experience at work to share with instructors and colleagues in the academic lectures.

Further, a typical student gains work experience in more than one hotel as they are required to see not only the glamourous 5-star hotels, but also the solid 3-star properties, to develop a more precise understanding of what the industry is about.

High-end Hotel Partners


We specialize in luxury training and naturally, and we have partnered with some of the top high-end hotel and restaurant establishments. We believe in resume-worthy work exposure thus we constantly expand our working relationship with the premium hospitality related businesses.

The relationship we have established with our hotel partners is quite unique. As practicum training is fully integrated into a student’s daily routine, we work very closely with human resources directors and managers at the following properties:

  • Fairmont Pacific Rim
    1038 Canada Place
    Vancouver, BC
    Canada V6C 0B9
    Website

  • Fairmont Hotel Vancouver
    900 West Georgia Street
    Vancouver, BC
    Canada V6C 2W6
    Website

  • Holiday Inn & Suites
    1110 Howe Street
    Vancouver, BC
    Canada V6Z 1R2
    Website

  • Hotel LeSoleil
    567 Hornby Street
    Vancouver, BC
    Canada V6C 2E8
    Website

  • Toronto Don Valley Hotel
    1250 Eglinton Avenue East
    Toronto, ON
    Canada M3C 1J3
    Website

  • English Inn
    429 Lampson Street
    Victoria, BC
    Canada V9A 5Y9
    Website

  • Pinnacle Hotel Vancouver Harbourfront
    1113 West Hastings Street
    Vancouver, BC
    Canada V6E 3T3
    Website

  • Rosewood Hotel Georgia
    801 West Georgia Street
    Vancouver, BC
    Canada V6C 1P7
    Website

Unlike many colleges treating practical training as an afterthought, students are given ample opportunity to gain hands-on experience in all major hotel departments through our structured training environment, as much as half their time on a daily basis, throughout the programs.
In addition to the above mentioned hotels, practicum can also be arranged throughout North America at various hotels such as the Relais & Chateaux, Wickaninnish Inn; or food and beverage outlets such as Glowbal Group of Restaurants in Vancouver.

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Our Focus on Luxury


Most hotel management students aspire to work in the top luxury hotels, and for this reason, our programs specifically offer the training required to further students to be able to adapt well in the luxury travel industry.

Our philosophy is best appreciated through the Gold Standards proposed by the Ritz-Carlton; in essence, we prepare hoteliers to be ladies and gentlemen to serve ladies and gentlemen.

Students are expected to follow a professional dress code wearing business attire to class on a daily basis, and are introduced to various topics in luxury and culture studies. This approach is fundamentally different from the typical public or other private community colleges offering basic training for lower-end hospitality positions.

From the history of various Hermès handbags, cars from Porsche, Ferrari, Rolls-Royce and Lamborghini and private jets introduction events to US$28 million hotel apartments, or a US$92,000 lunches at Michelin three-star hotel restaurants, we expose young hoteliers to as many aspects in the luxury hotel industry as possible. We believe that it is extremely important for hoteliers to be able to connect to luxury travelers to understand their lifestyle and their exquisite needs.


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Location


Our main office is in the heart of downtown Vancouver at the City Centre Skytrain Station attached to the Pacific Centre Mall with access to prime shopping minutes away from our hotel partners.

Within 3 blocks radius from our location:

Hotels
Four Seasons Hotel Vancouver
Rosewood Hotel Georgia
Fairmont Hotel Vancouver
Metropolitan Hotel

Banks
HSBC
TD Canada Trust
BMO
Scotiabank

Lifestyle
Vancouver Art Gallery
Holt Renfrew
Harry Rosen
Apple Store

We are the only accredited luxury hotel management training institution in the core of downtown Vancouver in close proximity with all the major high-end hotel properties and restaurants in the city.


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University Transfer


We have articulation agreements with most of the top hotel schools in the world. This means if a student successfully graduates from our program, they are guaranteed acceptance in many top universities offering degrees and postgraduate degrees in hotel management.

No, we don’t have pictures of students in rental graduation costumes throwing their graduation hats (called the Mortar Board) in the air, we focus on what it matters, industry and academic recognition.

Here is a short list of some of the universities which our graduates are guaranteed placement to directly transfer into their bachelor degrees and eventually complete masters programs:

Queen Margaret University, Edinburgh, UK
BA/BA (Hons) International Hospitality and Tourism Management Degree
www.qmu.ac.uk

Glion Institute of Higher Education, Switzerland
BBA Hospitality Management
www.glion.ch

Les Roches, Switzerland
Bachelor of Business Administration (Hospitality)
www.lesroches.edu

IMI International Hotel Management Institute, Switzerland
BA in International Hotel Management
www.imi-luzern.com

SHMS-Swiss Hotel Management School, Switzerland
BA Hospitality Management
www.shms.com

Hotel Institute Montreux, Switzerland
BA Hospitality Management
www.hotelinstitutemontreux.com

HTTI School of Hotel Management, Switzerland
BA Hospitality Management
www.ihtti.com

Cesar Ritz, Switzerland
Bachelor of International Business Degree in Hotel and Tourism Management
www.ritz.edu

University of Canada West, British Columbia, Canada
Bachelor of Commerce
www.ucanwest.ca

Johnson & Wales University, Providence, Rhode Island, USA
Bachelor of Science in Hotel & Lodging Management
www.jwu.edu

Southern Cross University, Australia
Bachelor of Business in Hotel Management and Bachelor of Business in Tourism and Hospitality Management
www.scu.edu.au


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Accreditation


We are accredited by PTIB under the Ministry of Advanced Education of British columbia, as well as being a British Columbia Education Quality Assurance qualified institution.

For international students, we are also a designated learning institute recognized by Immigration and Citizenship, Government of Canada.

This means qualified applicants may apply for their provincial and federal government backed student loans.

As far as our relationship with the American Hotel & Lodging Educational Institute is concerned, we are academic partners and are qualified to offer CourseLine, their online distance learning delivery. In fact, back in 2004, we were one of the first educational institutions outside of the US that were qualified to offer CourseLine.

Regarding the background of the American Hotel & Lodging Association, it is the only national organization for more than 100 years, dedicated to serving the interests of hoteliers on the front line, behind the scenes, and on Capitol Hill in Washington DC in the US. Members are empowered with exclusive bottom line savings, educational resources, and networking opportunities with their expansive network of top-level industry professionals.


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Faculty


With a combined hospitality and academic experience of over 100 years, our strength lies in our faculty members’ ability to prepare students for the real world. In addition to sharing their years of experience in the industry, faculty members also provide students and graduates the opportunity to network in the business.

Onsite Faculty

Daniel Delange, Food & beverage instructor

Daniel is a hospitality industry veteran with over 30 years of experience in luxury hotel properties, convention centres and private clubs in Europe, Asia and North America.

He has held senior management roles in food & beverage and conference services with the Sutton Place Hotel, Fairmont Hotel Vancouver, Vancouver Trade and Exhibition Centre and the Hyatt Regency Vancouver.

A graduate of the hotel school in Grenoble, France, Daniel is effectively bilingual and is cognizant of the different operational environments and has the flexibility to be effective in multiple cultural contexts.

His many achievements include the successful opening of hotels and large multi-use complex and rebranding. He has a deep understanding of the profitability of a venture.

Daniel stays true to his French heritage and is an appreciator of the world of fine wines with an encyclopaedic taste memory of wines he has tasted through the years. He is excited to experience the ever changing nature viniculture with new producers entering the market bringing fresh taste profiles.

Prior to IHMC Daniel was the General Manager of a private yacht club.

Rubika Narula, Instructor

Born in Ottawa, Ontario, Rubika spent most of her early years living in different countries and settling in various cultures. At 16, after having lived in Uganda, Sweden, Ethiopia, and India, she moved to Vancouver and settled down.

She ventured in to Tourism and Hospitality in 2007 and quickly learned about all the different departments and skills required. Her experience ranges from small properties like the Howard Johnson to top-notch luxury at the Shangri-La hotel, during which time she had help positions in Sales and Marketing, Front Office, Revenue Management, as well as Food and Beverage.

As an Instructor, Rubika uses her vast knowledge, enthusiasm, and passion for the industry to train the next generation of hospitality employees. Her teaching style is dynamic, service-oriented, professional, and encourages the students to think outside the box. Along with being a well-established hospitality professional in this city, Rubika is also a registered yoga teacher, a blogger, and a sci-fi enthusiast.

Career Advisors (Onsite)

Lorena Jang, Entrepreneur and Marketing Consultant

Lorena Jang is a self-made entrepreneur who, in the past, has worked as a marketing-investor relation’s liaison for companies catering specifically to elite clientele, as well as in retail for B.I. & Company and Leone’s selling high-end fashion to both men and women.

Lorena was born and raised in Prince Rupert, BC, and graduated from Prince Rupert Senior Secondary School in 1980. She chose to not attend university, but rather to dive headfirst into traveling across Europe. Lorena is adamant about the unrivalled power of learning through one’s own eyes and hands, and has learnt from and built her extensive network of contacts through each unique experience and the copious amounts of people she has met on her travels. To date, Lorena has travelled to places including Dubai, Beijing, Shanghai, Tokyo, Argentina, Chile, Italy, and France.

Lorena is currently on the Wine Tasting Panel for successful restaurant chains like the Harmony Group and Sequoia group. She is on the Advisory Board for Vancouver Fashion Week and is a public relations networker working closely with her friend and Spanish Jewelry Designer, Paloma Sanchez. Lorena is also involved in numerous projects like arranging culinary and wine tours for chefs and private patrons in the culture-rich region of Emilia Romagna, in Italy.

Adjunct Faculty: Industrial Specialists / Career Advisors (Available on Appointment)

Ronald Mon-Kau, Hospitality Management and Marketing

Ronald is a dynamic senior manager with extensive experience in the hospitality industry, as well as a focused individual with excellent marketing, organizational, communication and interpersonal skills who enjoys motivating others, achieving high quality and attaining excellent customer service.

Ronald was the Director of Sales for Mayfair Properties where he contributed to increasing market share from Australia, Netherland and the UK and increased awareness of Mayfair Hotels throughout the foreign markets. Prior to that, he was the General Manager of Best Western Downtown Vancouver from 2003 to 2010. In earlier years, Ronald worked as the Operations Manager at Parkhill Hotel Vancouver, Assistant General Manager at Hollyburn Country Club in West Vancouver, and Food and Beverage Director at Sheraton Guilford Surrey, to name a few.

Ronald also served as a Group Director for the Best Western Global Marketing Group, a Board Member on the Vancouver Hotel association, Board Member of Downtown Business Improvement Association, Board Member of Haro Park Centre Vancouver, President of Whistler Coast to Hope Chapter (ATP), and President of the Netherlands Businessman’s Association, Vancouver (1993).

Christopher Quan, Hotel operations instructor

Christopher most recently worked for the Four Seasons Hotel Vancouver and at times, Four Seasons Resort Whistler where he started as a Front Desk Receptionist. He further developed his career as Hotel Assistant Manager and then as Reservations Manager.

Christopher's knowledge in hotel operations, reservations and yield management has enabled him to experience successes with hard work and dedication; always seeking to maximize revenues and productivity while gaining strong returns on investments. Christopher Quan grew up and studied hospitality in Vancouver and has worked in the industry for the past eight years. He earned his Bachelors Degree in Hospitality Management and is a graduate of Vancouver Community College.

Andreea Ricardo Torres, Housekeeping operations instructor

Andreea Ricardo Torres, originally from Romania. Andreea has worked in the Hospitality field for twelve years, with many years working for Carnival and Silver Seas Cruise lines. Currently Andreea is the Executive Housekeeper at Le Soleil Hotel, which is a boutique hotel on Hornby Street.

Andreea has earned Hospitality Management Certificates and has been certified on Food Safety Sanitation Procedures and Train The Trainer from the USA. Andrea has also recently been certified as a Workplace Hazardous Materials Information System (WHMIS) trainer and has joined IHMC to teach the WHMIS course to our students.

Susan Powell, Practicum training development advisor

With over 16 years of experience at the Crowne Plaza Hotel Georgia in the Food and Beverage division, Susan was responsible for running the restaurant, lounge and in-room dining. She is well qualified to teach students about the inner workings of food service operations and she combines her extensive Food & Beverage knowledge with her restaurant management experience to conduct highly interesting and informative classes and workshops. In addition, she also instructs students on the operation of the Squirrel Point of Sale system, which is an integral skill of restaurant service employees.

With her extensive knowledge of hotel operations, management and hotel work experience, Susan has developed contacts with first class hotels in Vancouver to provide meaningful and exciting practicum work opportunities.

Jerry Allen, Culture studies instructor

Jerry Allen's expertise in the education field is both extensive and wide-ranging. He received his graduate degree from the University of British Columbia in the department of Art History, Visual Art and Theory.

Jerry has lectured on visual art for over two decades as well as moderated several public forums in art history, visual culture and political theory. Along with his expertise in the field of culture and lifestyles, Jerry is a professional visual artist with a national and international exhibition history.

As one of the curriculum directors for the Culture Studies in the Advanced Diploma Program Jerry brings two decades of expertise to this important and rapidly expanding field of study. In addition to his employment at IHMC Jerry provides design and editorial consultation services for the visual arts.

Juliana Eng, Culture studies instructor

After studying English Literature at the University of British Columbia, Juliana has been working with a Hotel Ownership/Management group as an event management specialist in charge of organizing cultural events and a trainer for employees working in the event planning and management department since 1995.

Juliana has been a member of the Board of Directors at the Contemporary Art Gallery in Vancouver since 2002, and is currently the President of the Board of Directors at the Gallery.

Juliana also started a non-profit program in 2005 with the Contemporary Art Gallery and WATARI Research Association called Arts 101. It is an artist mentoring program for youth-at-risk.

Romy Herera, Hospitality Accounting instructor

After graduating with a Bachelor of Science in Accounting and having attained his Certified Public Accounting certification, Romy worked as a management consultant and auditor for Arthur Andersen for five years with prestigious hotels such as the Westin, Hyatt, Sheraton, Holiday Inn and the Hilton. He also worked for clients to develop system/procedures of improvement and recommends internal control and hotel operation procedures.

Romy is presently working as Financial Controller for the Listel Hotel Vancouver. Previous to his current position, Romy displayed his versatility and comprehensive knowledge of the hotel industry by competently undertaking such positions across North America as: General Manager, Executive Assistant General Manager, Corporate/Regional Controller, Director of Finance, Operations Analyst, Food and Beverage Controller, and Audit and Accounting.

In addition to his demonstrated skills and talents working in hotels, Romy also teaches and trains employees and hospitality students. He has developed and delivered workshops and seminars on food and beverage cost controls and introductions to hospitality accounting.

Romy has been a member of the Hotel Financial and Technology Professionals (HFTP) since 1990, serving as President of the Southern Alberta Chapter from 1991-1993, Treasurer from 1996-1998, then moving to BC and serving as Treasurer and Secretary for the BC Chapter from 2005-2008. He currently holds the position of Controller for the Coast Coal Harbour Hotel and is also serving as President for the HFTP BC Chapter. Romy also teaches at the Imperial Hotel Management College where he has been instructing since 2003, conducting Hotel Accounting training and workshops.

With 25 years of extensive hotel industry experience, Romy is a valuable member of the Imperial Hotel Management College faculty since 2003, conducting Hotel Accounting training and workshops.


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Our Story


The story behind Imperial Hotel Management College goes back into the 1980s. Back then, several businessmen got together and founded the University of Macau, in the Portuguese colony. After returning the university to the Chinese government in 1999, the group retained the education licence but at the same time, diversified their business into hotel ownership and management.

Throughout the 2000s, the group was the largest privately held hotel ownership company in Canada and has been publicly traded company on the venture exchange. The group owned many substantial properties in Canada including the Hotel Georgia, several Delta Hotel properties, as well a few Crowne Plaza franchises.

East Asia Open Institute was founded in the 1990s in North America with offices in Vancouver as well as San Francisco. The original intent was to offer only business related courses such as BBAs and MBAs. However, since the early 2000s, in view of the substantial hotel investments the group had accumulated, professional hotel management courses were offered.

Since 2001, Imperial Hotel Management College was formally established under the educational licence of East Asia Open Institution and it gained its accreditation a few years after.


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